Responsibilities:
As a member of a team, you are responsible for the successful delivery of services within the Service Levels. The role requires taking ownership, support incidents and working in a collaborative manner with other teams to ensure the successful delivery of those services.
Specifically the following tasks will be part of the daily workload:
- Monitor and support customer exchange servers, sharepoint servers and OCS servers
- Develop documentation and scripts to support applications in the team's portfolio (Microsoft Sharepoint 2007/2010, Microsoft Exchange 2003/2007/2010, Microsoft OCS 2007/Lync, Microsoft SCOM, Microsoft SCCM, Microsoft ISA/TMG/UAG, Citrix Netscaler)
- Develop offers for clients for these products (including architecure of the environment and workload costing)
- Work with customer to improve their infrastructure
- Manage complex transformation projects to improve and standardize the customer's messaging infrastructure
Our client is looking for an Senior Service Manager Exchange and SharePoint with good knowledge of the English Language (written and spoken) and good understanding of Dutch and French (written).
For our client we are looking for an Senior Service Manager Exchange and SharePoint.
Locatie : Brussels
Startdatum : 2 januari 2012
Periode : 31 december 2012
Uren per week : i.o.
Max. tarief : €70,-
Responsibilities:
As a member of a team, you are responsible for the successful delivery of services within the Service Levels. The role requires taking ownership, support incidents and working in a collaborative manner with other teams to ensure the successful delivery of those services.
Specifically the following tasks will be part of the daily workload:
- Monitor and support customer exchange servers, sharepoint servers and OCS servers
- Develop documentation and scripts to support applications in the team's portfolio (Microsoft Sharepoint 2007/2010, Microsoft Exchange 2003/2007/2010, Microsoft OCS 2007/Lync, Microsoft SCOM, Microsoft SCCM, Microsoft ISA/TMG/UAG, Citrix Netscaler)
- Develop offers for clients for these products (including architecure of the environment and workload costing)
- Work with customer to improve their infrastructure
- Manage complex transformation projects to improve and standardize the customer's messaging infrastructure
Match criteria: Delivery manager, Exchange specialist, Servicemanager, Sharepoint beheerder, Buitenland
Consultant name: Diandra van Lier