Task Description :
- Responsible for providing telephone support for all incidents and changes, concerns , ‘how to ‘ questions, related to the IP Telephony infrastructures. (Central Component (Cisco UCM) , Voice Gateways, Cycos voicemail/fax system , ACD call center system, PeterConnects Call Attendant Server, ….)
- Provide Cisco Call Manager end-user administration;
- Maintain user documentation and helpdesk procedures
IBM België is looking for a Junior VOIP Support Engineer, with skills in routing, telephony systems, switching, TCP/IP , VOIP technology.
IBM België is looking for a Junior VOIP Support Engineer.
Location : Brussel
Startdate : 01-03-2012
Enddate : 15-08-2012
Maximum hourly rate: € 40,00
Task Description :
- Responsible for providing telephone support for all incidents and changes, concerns , ‘how to ‘ questions, related to the IP Telephony infrastructures. (Central Component (Cisco UCM) , Voice Gateways, Cycos voicemail/fax system , ACD call center system, PeterConnects Call Attendant Server, ….)
- Provide Cisco Call Manager end-user administration;
- Maintain user documentation and helpdesk procedures
Match criteria: Beheerder VoIP, Business Support Engineer, Engineer Cisco, Engineer VoIP, Specialist VoIP, Buitenland
Consultant name: Diandra van Lier
Consultant e-mail: dvanlier@netcare.nl